Analytics Wiki Entry
CRO (Conversion Rate Optimisation)
The systematic improvement of website conversion rates through testing and analysis.
CRO combines analytics, qualitative research (heatmaps, session recordings, surveys), hypothesis development and A/B testing to improve conversion outcomes. SEO and CRO are complementary disciplines: SEO drives qualified traffic while CRO converts that traffic into customers. Wix supports CRO through built-in A/B testing and integration with tools like Hotjar.
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